Terms & conditions

1. Seller and scope

VYRO is the store name. The legal operator and genuine business/service address are awaiting confirmation. Support: vyro.human.support@gmail.com. No ABN has been supplied. These draft terms must be finalised before orders are accepted.

These terms apply to use of this website and, once sales are enabled, purchases from VYRO. Australian Consumer Law and any other rights that cannot lawfully be excluded prevail over these terms. Browsing this site does not by itself waive your rights.

2. Orders and payment

Checkout is currently unavailable and this website cannot accept orders or payments. When ordering becomes available, the products, complete payable price and relevant terms must be presented before you confirm an order.

An order acknowledgement is not an acceptance. Acceptance will occur when VYRO sends an explicit order acceptance. Before acceptance, we may decline an order for a genuine stock shortage, suspected fraud, a delivery destination we do not serve or a material pricing error. We will notify you and promptly return any payment for an order we cannot accept. After acceptance, we will not change the agreed price or substitute products without your agreement.

3. Prices, promotions and availability

Displayed prices are in Australian dollars. The advertised Black Friday / Cyber Monday offer is $119 for one pair, with a struck-through original price of $238, or $149 for two pairs. The two-pair original total is $476. Promotional savings rely on genuine, substantiated original prices; an original price is not a promise that a product will be sold at that price in the future.

Only black and transparent options are currently available. Either available style may be chosen independently for each pair. Sold-out designs cannot be ordered. Offers are subject to actual stock availability. Any promotion dates, exclusions and tax treatment must be accurately disclosed before payment; no undisclosed compulsory fees will be added. Changes to future offers do not alter accepted orders.

4. Delivery, cancellations and returns

Australian shipping is free, with an estimated delivery time of 7–14 days. This is an estimate, not a guaranteed delivery date. See Shipping & delivery for details. We remain responsible for addressing delivery problems; a carrier delay does not remove your statutory rights.

No voluntary returns, exchanges or refunds are offered for change of mind, an incorrect personal choice or simply no longer wanting a correctly supplied product. This does not apply to faulty, unsafe, misdescribed or incorrectly supplied goods or other consumer-guarantee failures. See Returns & consumer rights.

Contact support promptly if you request a cancellation or address change. We will confirm whether it can be accommodated; changes may not be possible once fulfilment is underway. This does not limit any legal cancellation right.

5. Product information and third-party services

The product description agreed at purchase governs what is supplied. Images may vary slightly in colour across screens, but this does not excuse a material mismatch. Lifestyle demonstrations are not promises of every depicted outcome. Product specifications and compatibility must be verified before sale.

Some functions may depend on a compatible phone, apps, internet access, permissions or services supplied by others. We will disclose known material requirements and limitations before purchase. Siri is an Apple service; VYRO is not affiliated with or endorsed by Apple, Meta, Ray-Ban or Oakley. References to third-party names do not promise access to their products, subscriptions or technology.

6. Safe and lawful use

You are responsible for using the glasses lawfully, following verified product instructions and respecting other people's privacy, recording and copyright rights. Do not record where prohibited, use distracting features while driving or use the device for surveillance or harassment. These responsibilities do not excuse defects in the goods or misleading product claims by VYRO.

Do not interfere with this website, attempt unauthorised access, submit fraudulent orders or misuse its content. Website content owned by or licensed to VYRO may not be commercially reproduced without permission, except where the law permits.

7. Liability and consumer guarantees

Nothing in these terms excludes, restricts or modifies a consumer guarantee, remedy or liability that cannot lawfully be excluded, including rights under the Australian Consumer Law. We do not impose a blanket no-refund rule for sale products, an arbitrary deadline for faulty-product claims or a requirement to deal only with the manufacturer.

Where the law permits an exclusion, VYRO is not responsible for loss caused solely by your unlawful use, misuse contrary to verified instructions, or unauthorised modifications, to the extent that conduct actually caused the loss. This does not exclude loss caused by VYRO's own breach, negligence or other legally non-excludable conduct. No blanket indemnity, compulsory arbitration or waiver of lawful disputes applies.

8. Complaints and changes

Raise concerns with vyro.human.support@gmail.com and include the relevant order details and the outcome you seek. We will investigate and respond within a reasonable time. You may seek assistance from a consumer regulator, tribunal or court without exhausting this process.

Australian law applies subject to any mandatory law that protects you. These terms do not force you to bring a dispute in a foreign jurisdiction. Future changes will be published here and will not retrospectively change an accepted order without your agreement.